Tenants

Professional management. Clear communication. A better rental experience.

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At Dewisant Lettings & Management, we believe renting a property should be straightforward.

As an established property management company with over 30 years of experience, we provide professional, hands-on management throughout your tenancy. From the moment you move in, our team is here to deal with maintenance, inspections, tenancy queries and the day-to-day matters that come with renting a property.

We manage a wide range of homes, including apartments, houses and specialist HMO accommodation, and we work closely with our landlords and contractors to ensure properties are properly maintained and managed.

Everything you need during your tenancy

Report a Repair

Something needs attention? Let us know as soon as possible. We will assess the issue and, where required, arrange the appropriate contractor to attend. We aim to deal with repairs efficiently while keeping you informed about the progress of your request.

Your Tenancy

We want you to understand your tenancy and what is expected of you. If you have a question about your tenancy agreement, an inspection, access, notice or any other aspect of your rental, our team is available to help.

Rent & Payments

Your rent should be simple to manage. Your tenancy agreement will confirm the amount, payment date and payment arrangements. If you have any concerns about your rent or your circumstances change, please contact us as early as possible.

Contact Us

Our team is here to help with your tenancy. Whether you have a question, need to report an issue or are unsure who you should speak to, contact us and we will direct your enquiry to the appropriate member of our team.

What you can expect from Dewisant

A hands-on approach

We are a property management company rather than a large high-street agency. This allows us to take a more personal and hands-on approach to managing our properties.

Properly managed properties

We deal with the ongoing management of the property, including maintenance, inspections, compliance requirements and tenancy administration.

Clear communication

We believe tenants should know what is happening. Where a repair or other issue requires further action, we will explain the next steps and keep you updated.

Professional inspections

Routine inspections form an important part of property management. They allow us to identify maintenance issues early and help ensure that properties are being properly looked after.

Specialist HMO management

Dewisant has particular experience managing Houses in Multiple Occupation. For HMO tenants, this means dealing with the additional requirements associated with shared accommodation, communal areas, utilities, maintenance and compliance.

Looking after your home

We ask all tenants to help us maintain the property by:

  • Reporting repairs promptly.
  • Reporting leaks, damp, mould or other problems as soon as they are noticed.
  • Keeping the property reasonably clean and in good condition.
  • Paying rent in accordance with the tenancy agreement.
  • Allowing appropriate access for inspections, repairs and safety checks.
  • Contacting us if you are unsure about anything relating to your tenancy.

Reporting problems early can help prevent minor issues from becoming larger and more costly repairs.

Need help?

If you are already a Dewisant tenant and need assistance, please use the relevant reporting or contact details provided for your property.

Contact Us

Dewisant Lettings & Management

Professional property management. Personal service.